Return/Exchange Policy
Address to use for Returns/Exchanges
Jeff Bates Merchandise
c/o Kirk Roth
9 School House Circle
Brush Creek, TN 38547
admin@jeffbatesmerchandise.com
We will accept most any item we sell as a return for full credit or exchange less shipping costs
within 30 days of delivery. You are responsible for shipping charges back to us.
Autographed Items: Items that are autographed at customers request will not be accepted for return
or exchange.
*Returned Items with a total of $100.00 or more may require up to a (30%) re-stocking fee which
would be deducted from your refund.
Please read the full explanation below for exceptions and conditions.
How To Return Item(s) Print and fill out the following Merchandise Return/Exchange Form
All returned items must have a Returned Merchandise number. Mark the R.M. number clearly on the
outside of the package or on the shipping label. Please e-mail us at
admin@jeffbatesmerchandise.com or write to us at 38 Music Square East Nashville, TN 37203
before returning an item or items to receive an R.M. number and complete details for acceptable
returns. Make sure and enclose the merchandise return form inside your package. Note: remember
to write your R. M. Number on the form also.
You must return the item or items in the original condition and in its original container. Please place
the items original box or package inside another box to protect the original. The customer is
responsible for the safe and undamaged return of all items. Do not reuse packing or shipping boxes
that have been damaged. Upon receiving the item(s) back, we will inspect them to make sure of
their condition. Note: CD's must be unopened, pictures must be unblemished and Tee shirts must
be fresh and unwashed. Damaged or missing items will be deducted from your refund. Ship all
items with signature required and insured. Failure to do so could result in no refund, if it is clear we
had not received the item back. All items returned without original packaging materials or in an
otherwise unsellable condition will be charged a minimum $20.00 fee.
Amount of refund, Shipping charges are not refundable. If the original shipping charge is indicated
on your invoice, your refund will not include that shipping charge.
Refused shipments: At time of delivery Orders that are refused at time of delivery where a shipping
expense has been incurred by us, will be subject to no refund of the shipping charge to you and an
additional charge for the shipping fee back to us. If for any reason you feel that a shipment is not
acceptable, contact us immediately by e-mail at admin@jeffbatesmerchandise.com
In cases of damaged merchandise these shipping charges will be waived, if a successful claim can
be filed against the shipper with your assistance.
Pricing Errors and Omissions: As we look to increase the number of items being offered on our
site, the chance increases that an item may be shown with an incorrect price. We work hard to avoid
these errors, but they can happen. If we have made a mistake on an item you are wanting to
purchase, we will attempt to honor that price if at all possible. Unfortunately there may be times
when we cannot honor a wrong price and, therefore, we reserve the right to cancel any order.
Address to use for Returns/Exchanges
Jeff Bates Merchandise
c/o Kirk Roth
9 School House Circle
Brush Creek, TN 38547
admin@jeffbatesmerchandise.com
We will accept most any item we sell as a return for full credit or exchange less shipping costs
within 30 days of delivery. You are responsible for shipping charges back to us.
Autographed Items: Items that are autographed at customers request will not be accepted for return
or exchange.
*Returned Items with a total of $100.00 or more may require up to a (30%) re-stocking fee which
would be deducted from your refund.
Please read the full explanation below for exceptions and conditions.
How To Return Item(s) Print and fill out the following Merchandise Return/Exchange Form
All returned items must have a Returned Merchandise number. Mark the R.M. number clearly on the
outside of the package or on the shipping label. Please e-mail us at
admin@jeffbatesmerchandise.com or write to us at 38 Music Square East Nashville, TN 37203
before returning an item or items to receive an R.M. number and complete details for acceptable
returns. Make sure and enclose the merchandise return form inside your package. Note: remember
to write your R. M. Number on the form also.
You must return the item or items in the original condition and in its original container. Please place
the items original box or package inside another box to protect the original. The customer is
responsible for the safe and undamaged return of all items. Do not reuse packing or shipping boxes
that have been damaged. Upon receiving the item(s) back, we will inspect them to make sure of
their condition. Note: CD's must be unopened, pictures must be unblemished and Tee shirts must
be fresh and unwashed. Damaged or missing items will be deducted from your refund. Ship all
items with signature required and insured. Failure to do so could result in no refund, if it is clear we
had not received the item back. All items returned without original packaging materials or in an
otherwise unsellable condition will be charged a minimum $20.00 fee.
Amount of refund, Shipping charges are not refundable. If the original shipping charge is indicated
on your invoice, your refund will not include that shipping charge.
Refused shipments: At time of delivery Orders that are refused at time of delivery where a shipping
expense has been incurred by us, will be subject to no refund of the shipping charge to you and an
additional charge for the shipping fee back to us. If for any reason you feel that a shipment is not
acceptable, contact us immediately by e-mail at admin@jeffbatesmerchandise.com
In cases of damaged merchandise these shipping charges will be waived, if a successful claim can
be filed against the shipper with your assistance.
Pricing Errors and Omissions: As we look to increase the number of items being offered on our
site, the chance increases that an item may be shown with an incorrect price. We work hard to avoid
these errors, but they can happen. If we have made a mistake on an item you are wanting to
purchase, we will attempt to honor that price if at all possible. Unfortunately there may be times
when we cannot honor a wrong price and, therefore, we reserve the right to cancel any order.
Return/Exchange Policy
copyright 2006 Jeff Bates Enterprises
 |  |  |  |  |  |  |  |  |